Last updated: February 13, 2026

Thank you for shopping at Nikunj Distributions.

If, for any reason, you are not completely satisfied with your purchase, we invite you to review our policy regarding returns and refunds.

The following terms apply to all products purchased through our website.


Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Nikunj Distributions.
  • Goods refer to the products offered for sale on the Website.
  • Orders mean a request placed by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Nikunj Distributions.
  • You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

Your Order Cancellation Rights

You are entitled to cancel your order within 7 days without providing any reason.

The deadline for cancelling an order is 7 days from the date on which you received the Goods, or when a third party appointed by you (other than the carrier) takes possession of the delivered product.

To exercise your right of cancellation, you must inform us of your decision through a clear statement.

You can contact us by:

We will reimburse you within 14 days from the date we receive the returned Goods. Refunds will be processed using the same payment method used for the original order, and you will not incur any additional charges for the reimbursement.


Conditions for Returns

To be eligible for a return, please ensure that:

  • The Goods were purchased within the last 7 days
  • The Goods are unused and in their original packaging
  • The product is returned along with all accessories, tags, manuals, and invoice copy

The following Goods cannot be returned:

  • Goods made according to your specifications or personalized items
  • Goods that deteriorate rapidly or have expired
  • Goods not suitable for return due to hygiene or health protection reasons once opened
  • Goods that have been mixed inseparably with other items after delivery

We reserve the right to refuse returns that do not meet the above return conditions.


Non-Returnable & Sale Items

Only regular-priced products are eligible for refunds.

Products purchased during sales, promotional offers, clearance events, or discount campaigns may not be eligible for return or refund unless the item received is damaged or incorrect.


Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

  • Order ID
  • Product images
  • Unboxing video (if available)

After verification, we will arrange a replacement or refund as applicable.


Returning Goods

You are responsible for the cost and risk of returning the Goods to us unless the return is due to our error (damaged, defective, or wrong product delivered).

Please send returns to:

Nikunj Distributions
Plot No. A-5, Gayatri Vihar IInd,
Raipura, Kota – 324004, Rajasthan, India

We are not responsible for Goods damaged or lost during return shipment. Therefore, we recommend using a trackable and insured courier service.

Refunds cannot be processed without actual receipt of the returned Goods or proof of delivery.

Contact Us

If you have any questions regarding our Return and Refund Policy, please contact us: